Choosing the right hearing aid(s) depends on factors like the type and degree of hearing loss, lifestyle, and preferences for size and features.  If you are not sure which model is suitable for you, email us your hearing test results (audiogram) at orders@thehearingplace.com.au .  We would be happy to review and provide guidance to ensure the correct model is selected to meet your audiological needs and personal preferences.

Before ordering, we recommend to contact The Hearing Place on orders@thehearingplace.com.au with your hearing test results (audiogram) to confirm the suitability of the hearing aid model you are interested in.  If you don’t have an audiogram you can take our online test at https://thehearingplace.com.au/hearing-test

Once you are ready to purchase, simply select the hearing aid model that suits your needs, and click on “Add to Cart.” Then, follow the easy checkout process, where you can enter your shipping information and payment details.  Before dispatch, The Hearing Place will pre-program your hearing aids based on the audiogram provided.

Yes, we offer a 30-day satisfaction guarantee. If you’re not completely happy with your hearing aid, you can return it for a full refund. Just make sure it is in its original condition and packaging. Please email: orders@thehearingplace.com.au and we will guide you through the return process.

All our hearing aids come with a 3-year manufacturer’s warranty that covers manufacturer defects.

At The Hearing Place we only sell high quality hearing aids from global manufacturers (WS Audiology, Demant, Sonova, Starkey and Resound).  All these companies have been manufacturing hearing aids for over 50 years.

Hearing aids are medical devices and are manufactured to extremely high standards.  Major brands spend hundreds of millions of dollars annually to improve the performance and introduce new features in hearing aids.  All this development is done while keeping the hearing aids as small as possible.