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Privacy Statement

This privacy statement and disclaimer form the terms and conditions of usage of this website and its
contents, and covers important information regarding copyright, site access and privacy policies. This
website privacy statement and disclaimer is to be read in conjunction with our End-User Privacy Statement
and Disclosure document if and when you become our Customer to be recommended to a choice of clinics.
Restrictions on Use – This Website is available only for your personal, non-commercial use. You may not
copy, reproduce, republish, post, distribute, transmit, or modify in any way all or any part of this site.

Privacy Policy

The Hearing Place has created this privacy statement in order to demonstrate our firm commitment to
protecting your personal information and our compliance with the Australian Privacy Act 1988 (Privacy
Act). We understand and share your concerns about how information is collected, stored, shared and used.
All information stored either in hard-copy or electronically is handled securely and with care.
We do not sell our data-base to third parties. We hate spam as much as you do.

Copyright And Trademarks

All material appearing on this website are subject to applicable copyright and trademark laws. The
information you receive online from this site is protected by the copyright laws of Australia. The copyright
laws prohibit any copying, redistributing, retransmitting or repurposing of any copyright-protected

Trademarks and Service Marks

The Hearing Place logo, page headers, custom graphics, button icons and service content, unless
otherwise noted, are service marks, trademarks (whether registered or not) and/or trade dress and
are the property of The Hearing Place. All other trademarks, product names, company names, logos,
service marks and/or trade dress mentioned, displayed, cited or otherwise indicated on the Website
are the property of their respective owners. You are not authorised to display or use the Marks in any
manner without our prior written permission. The use or misuse of the Marks or other trademarks,
product names, company names, logos, service marks and/or trade dress or any other materials
contained herein, except as permitted herein, is expressly prohibited.

Data Collection

What information do we collect?

When registering on our site either as a user, and/or online forms, you may be asked to enter your: name,
e-mail address, mailing address, and phone number. You may, however, visit our site anonymously.
We collect information from you when you contact us via our Contact Us page, complete an online form,
register as a customer on our site within a restricted area, place an order, subscribe to our membership
newsletter, or respond to a hyperlink emailed to you.

We may also collect non-personal identification information about website visitors whenever they interact
with our website. These are ‘cookies’ which are pieces of data that is stored on your computer during a
visit to a website, and like all websites this data enhances the user experience by recalling page visits and
allows interaction via both servers. Non-personal identification information may include, your IP (internet
protocol) address of users visiting the site, site navigation behaviour, browser type, computer operating
systems type, your ISP (internet service provider), and other technical data. We do not review information
on individual users. This information is used for web analytic purposes to determine how to better
structure our website.

All computers have the ability to decline cookies. This can be done by activating the setting on your
browser which enables you to decline the cookies. Please note that should you choose to decline cookies,
you may be unable to access particular parts of our website.

Your access, usage and any data information you submit to us via this website constitutes your consent to
the collection of such information. If you disagree with any usage or process of such data interaction, we
recommend you do not use this website, and if you wish to remain anonymous when you use our website
do not sign into it or provide any information that might identify you.

Why do we collect information?

We collect the various data, both personal and non-personal, for various purposes.
Information of site visitors and their navigation behaviour i.e. pages visited and length of time spent on the
site, is used for measuring our marketing efforts, functionality of the website and helps us to make
improvements of our services.

For personal data collection, we use this information in accordance with our End-User Privacy and
Disclosure Statement. We are governed by the Australian Privacy Act 1988, and are committed to best
practices for your personal privacy.

We will take all reasonable steps to protect the personal information you provide us from misuse,
modification, interference or loss.

Disclosure of information collected is only for the purposes of our services we ordinarily engage in. We do
not sell or share this information to third parties that we don’t ordinarily engage with for our stated
business purposes. However, we may disclose personally identifiable information in order to respond to a
subpoena, court order or other such request in response to a law enforcement agency’s request or as
otherwise required by law.

Login Account Obligations

Online log-in accessibility for end-user: You are responsible for maintaining the security of your password.
You are responsible for notifying us immediately of any unauthorised use of your account details or any
other security breach relating to your password. In no event shall The Hearing Place be liable for any direct,
incidental, indirect, special or consequential damages whatsoever (including, but not limited to, lost profits,
business interruption, loss of programs or other data on your information system) arising out of such


The Website and Materials may contain technical inaccuracies and/or typographical errors. The Website
and Materials are provided to you on an “AS IS” basis. The Hearing Place disclaims any and all warranties
expressed, statutory or implied with respect to the website or the materials, including but not limited to
any implied warranties of merchantability, non-infringement or third party rights and fitness for a particular

Information on this website is provided for informational purposes only and is not a substitute for
professional business or medical advice. Any action on your part in response to the information provided in
this website is at the reader’s discretion. Readers should use due diligence concerning the information on
this website. The Hearing Place makes no representations or warranties with respect to any information
offered or provided on or through The Hearing Place website regarding action, or application of these
products and services. The Hearing Place is not liable for any direct or indirect claim, loss or damage
resulting from use of this website and/or any website(s) linked to/from it.

No representation is being made as to the timeliness of the information, nor that will it be error free. The
Hearing Place has not reviewed all of the sites that may be linked to its web pages, i.e. their advertisements
and links. The Hearing Place does not endorse, nor is it responsible for the content of, any linked sites.
Therefore, use of these linked sites is done at your own risk. Without limitation, The Hearing Place urges
you to take the proper precautions against destructive content (i.e. viruses) with up to date anti-virus
software. In no event shall The Hearing Place be liable for any direct, incidental, indirect, special or
consequential damages whatsoever (including, but not limited to, lost profits, business interruption, loss of
programs or other data on your information system) arising out of or related to any information contained
in The Hearing Place website, including any links, even if The Hearing Place has been advised, knew, or
should have known of the possibility of such damages.

Limitation of Liability and Damages

To the fullest extent allowed by applicable law, The Hearing Place hereby disclaims, and in no event shall
The Hearing Place or any party involved in creating or producing the website, be liable for any indirect or
consequential damages resulting from loss related to the use of the website or any materials, whether in an
action of contract, negligence, or other tortuous action, even if The Hearing Place has been advised of the
possibility of such damages. Furthermore, The Hearing Place shall not be liable for any damages to your
property or loss of data that results from the download or use of the materials.

This website may contain hyperlinks to websites owned and operated by third parties. These third party
websites have their own privacy policies, including cookies, and we urge you to review them. They will
govern the use of personal information you submit or are collected by cookies whilst visiting these
websites. We do not accept any responsibility or liability for the privacy practices of such third party
websites and your use of such websites is at your own risk.

Corrections and Updates

If you wish to modify or update any information we have received for The Hearing Place, please contact or by phone 1300 911 990.