Chat with us, powered by LiveChat

Refunds & Returns

How much is shipping?

The Hearing Place offers FREE Australia wide shipping on every order, regardless of value.

FREE – Standard Australian Post (3-5 working days)

$6.84 – Express Post (Next business day when placed before 12pm)

$12.95 – Courier Service with Signature (Next business day when placed before 12pm)

Can I return items?

Yes,  you can return the item at any time within 30 days of purchase for a full refund or replacement. The Hearing Place will pay your return postage if the return is a result of our error (for example if wrong item is shipped or item is damaged). Please post items to:

The Hearing Place
Level 5, Toowong Tower
9 Sherwood Road
Toowong QLD 4066

We will gladly replace any incorrectly ordered items, provided that original packaging remains undamaged and unopened and return shipping costs are borne by the customer.